/FAQs
FAQs 2017-12-28T13:34:14+00:00
Do you offer end of tenancy carpet cleaning? 2017-12-28T13:42:51+00:00

Yes we do.

Yes we do, we work for several well known estate agents. We also do carpet cleans direct for the tenants whether you are moving in or moving out of the rental property. If you require proof of clean we can provide you with this.

We are insured for key handling, so we could collect key’s from the estate agents to gain access and will lock up and secure the property.

Do you clean rugs? 2017-12-28T13:52:55+00:00

Yes we do!

If you have a small rug thats easily transportable we would be able to collect, clean and return your rug within a time frame of 48 hours.

If you have a large rug we would clean it on site and turbo dry.

Don’t forget you will receive better value if you have more than one rug to clean.

Is your service comparable to a rug doctor? 2017-12-28T13:53:18+00:00

Absolutely Not

We use industrial professional extraction equipment, which is far superior to Rug Doctor, Bissell and domestic carpet cleaners.

Our machine is that good we can operate it from our custom fitted van to your home or business, sometimes operating from over 100 feet away. We even have our own water supply on board.

Do you clean caravan and motorhome interiors? 2017-12-28T13:56:20+00:00

Yes we do, whether you have a 2 berth or 8 berth we can clean the upholstery, carpets and mattresses.

From a single caravan to professional cleaning at a park, we have vast experience in both and would welcome your custom.

Will the stains in my carpet or upholstery come out? 2017-12-28T13:56:48+00:00

Stains on upholstery and carpets have a number of different variable that will affect our success rate. Depending on how long the stain has been on the material and what caused the stain and how it was treated in the first instance will impact on our potential stain removal success.

Usual stains Tea, Coffee Wine and Curry all contain dyes that could permanently mark the upholstery especially if its wool or a wool mix. We are experts in this field and will do our utmost to remove and improve where possible!

Our technicians have attended an Advanced Stain Treatment Course which not all upholstery cleaners have done, so there is a good chance of stain removal. We are unable to guarantee stain removals.

Are you insured? 2017-12-28T13:57:04+00:00

Yes we are insured for

-£5 Million Public Liability

-Employers Liability

-Damage to property being worked upon

-Treatment Risks

-Loss of keys / keycards

Please check other companies that quote for you carry this level of insurance, some will only list a basic Public Liability so your home or work place will not be covered for damage.

How much do you charge? 2017-12-28T13:57:26+00:00

You’ll find some guestimates on our carpet cleaning and upholstery cleaning pages.

We understand that cost is an important factor when looking for a quality carpet cleaner, every job we do is priced to its own specifications.

Location, size,  carpet or upholstery type, stain or soiling levels all play a factor in pricing…  For a free consultation please do call us as we are happy to give estimates over the phone or visit for a confirmed price.

Do you offer environmentally friendly solutions? 2017-12-28T13:57:47+00:00

Eco cleaning – Wherever possible we use eco friendly cleaning products for the benefit of the environment.

By working with manufacturers of products who care for the environment we are able to pass on these benefits. For more information on the products we use please call our carpet technicians on 01736 755038.

Service coverage available: Professional carpet cleaning Angarrack, domestic carpet cleaning Carbis Bay, carpet cleaning St Ives, domestic carpet cleaning Hayle, home carpet cleaning Helston, carpet cleaning Porthleven, house carpet cleaning Porkellis, home carpet cleaning Redruth, carpet cleaning Camborne, carpet cleaning Penzance

Do you offer stain protection? 2017-12-28T13:58:09+00:00

Carpet and upholstery stain protection in Cornwall.

After cleaning why not have your carpet or furniture stain guarded to prolong and protect your investment. So whether you have a house, bungalow, flat, office, shop or hotel we can help. It takes just one call and you will be looked after.

What is your cleaning process (hot water extraction)? 2017-12-28T13:58:29+00:00

The Shoreshine cleaning process starts with a dry vacuum to remove surface dirt such as crumbs, hairs and grit etc. Followed by a cleaning test in an unseen area which is a stipulation of our insurers. Individual marks and heavily soiled areas are hand treated and then a pre-cleaning solution is applied.

Using our own experience we will then select the best method to clean your carpet. During the process we may use a sanitiser, an optical brightener, a scent neutraliser, conditioning agents and rinse agents.

How do i book my cleaning service? 2017-12-28T13:59:00+00:00

Once you have appointed Shoreshine to clean your carpets or upholstery an appointment time is made. On the day of cleaning we ask you to remove small items from the rooms to be cleaned – such as ornaments, plants, photographs etc. On arrival Shoreshine will move any furniture (if possible) that may obstruct a thorough clean. Our Carpet & Upholstery Inspection survey and cleaning adheres to The British Standards Institute PAS 86 2008, through our training provided by The Prochem National Training Academy